Customer Service

We're happy to help answer your questions!

  • Phone
    Call Customer Service at 1(888) 414-3565
  • Online Chat
    Click the Chat button at the bottom of your screen.

Customer Service Hours : 8:00am - 12:00am EST daily. Holiday hours may vary.

Your Benefits

Convenient Home Delivery

We want you to continue to enjoy the benefits of WEN® Hair Care, so after you receive your introductory kit, we'll continue to ship you a new extra-large basic or deluxe kit approximately every 3 monthly at a low price payable in three monthly installments. You can change, customize or cancel anytime with customer service by calling, emailing, or initiating online chat.

Customize Your Kit

After you receive your initial shipment of WEN Hair Care, you can adjust the contents of your WEN Hair Care Kit. Add, change or delete the products in your kit anytime. Get the products you want, when you want them.

Control Your Shipments

Adjust your kit shipping frequency and delivery schedule. You control how often you get your kit, as often as every month or as seldom as every five months; the choice is yours!